ManageEngine ServiceDesk Plus

Advanced Analytics Add-on for ManageEngine ServiceDesk Plus

Built for: Analytics Developed by: Zoho Corporation
  ( 1 )

Zoho Analytics is seamlessly integrated with both on-premises and on-demand versions of ManageEngine ServiceDesk Plus. Visually analyze your ServiceDesk Plus data, and create insightful reports & dashboards. Share reports together with your colleagues and collaboratively analyze them.

Key Features:

  • Zoho Analytics provides you with more than 80 hand-picked, ready-made reports & dashboards.
  • The data gets synced automatically into Zoho Analytics.
  • Build insightful reports and dashboards with the easy drag-and-drop interface.
  • Share and publish reports with fine-grained access controls.

The Zoho Analytics Advanced Analytics Add-on for ManageEngine ServiceDesk Plus enables you to easily analyze your ServiceDesk Plus (SDP) data. ITIL/ITSM managers can 'slice and dice' their service desk data the way they want, analyze key service metrics such as incident management, SLA, technical performance, worklog, and tasks, that help you jump-start your IT analytics from the time you set it up.

Tags

Deployment type API-built integrations
Published date Jan 18, 2017
Version 1.0
Category Collaboration
Pricing Free
Vendor Website

Compatible Editions

  • Basic
  • Standard
  • Premium
  • Enterprise

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