ManageEngine ServiceDesk Plus - MSP for Zoho Analytics

ManageEngine ServiceDesk Plus - MSP

Built for: Analytics Developed by: Zoho Corporation
  ( 1 )

Advanced Analytics for ManageEngine ServiceDesk Plus MSP enables you to visually analyze your ServiceDesk Plus (SDP) data with powerful pre-built reports and dashboards. ITIL/ITSM managers can 'slice and dice' their service desk data the way they want, analyze key service metrics such as incident management, SLA, technical performance, worklog, and tasks, that help you jump-start your IT analytics from the time you set it up.

Key Features:

  • Zoho Analytics provides you with more than 50 hand-picked, ready-made reports & dashboards on your SDP data.
  • Build insightful reports and dashboards with the easy drag-and-drop interface.
  • The data gets synced automatically into Zoho Analytics.
  • Share insights with peers and customers with fine-grained access controls to arrive at informed business decisions.

Tags

Deployment type Zoho platform
Published date Sep 10, 2020
Version 1.0
Category IT and Administration
Pricing Paid
Vendor Website

Compatible Editions

  • Basic
  • Standard
  • Premium
  • Enterprise

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