Zendesk

Advanced Analytics Add-on for Zendesk

Built for: Analytics Developed by: Zoho Corporation
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The Zoho Analytics Advanced Reporting Add-on for Zendesk enables you to easily analyze your help desk data present in Zendesk. Derive insights on your Zendesk data through the powerful reporting and analytical capabilities of Zoho Analytics.

Key Features:

  • Zoho Analytics provides you with more than 75 hand-picked, ready made reports & dashboards.
  • The Zendesk data gets synced automatically into Zoho Analytics.
  • Build insightful reports and dashboards with the easy drag-and-drop interface.
  • Share and publish reports with fine-grained access controls.

Zoho Analytics lets you easily analyze all of your data in Zendesk. Slice and dice your Zendesk data the way you want. Make informed decisions and gain insights into your customer support activity. Analyze and track agents' performance, NPS score, ticket inflow, satisfaction rating, and much more.

Tags

Deployment type API-built integrations
Published date Jan 18, 2017
Version 1.0
Category Customer Service
Pricing Paid
Vendor Website

Compatible Editions

  • Basic
  • Standard
  • Premium
  • Enterprise

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