The Zoho Analytics Advanced Reporting Add-on for Zendesk enables you to easily analyze your help desk data present in Zendesk. Derive insights on your Zendesk data through the powerful reporting and analytical capabilities of Zoho Analytics.
Key Features:
Zoho Analytics lets you easily analyze all of your data in Zendesk. Slice and dice your Zendesk data the way you want. Make informed decisions and gain insights into your customer support activity. Analyze and track agents' performance, NPS score, ticket inflow, satisfaction rating, and much more.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Zendesk. It would add a lot more value to your Analytics account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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