Launching a remote support session from the Ticket Detail page in Freshservice is simple when you integrate the app with Zoho Assist. With just a single click, you can either schedule or start an instant support session.
The integration does not require any software installation. Upon completion of your remote support session, you can manually or automatically update the ticket status or add notes to the ticket for future reference.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Freshservice for Zoho Assist. It would add a lot more value to your Assist account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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