ServiceNow with Zoho Assist

Instant remote support and screen sharing right from your ServiceNow instance records.

Built for: Assist Developed by: Zoho Corporation
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Zoho Assist's integration with ServiceNow lets you gain control of a remote computer from your ServiceNow incidents. You can also give demonstrations to your customers by initiating screen sharing sessions. At the end of each session, you can update the incident status, and add a brief note to be stored in incident records.

Key Features:

  • Initiate remote support sessions from ServiceNow incidents from your ServiceNow incidents to resolve issues on your customer's computer.
  • Start a screen sharing session from your incidents to give demonstrations to your customers right from your desk.
  • Update the status of your incidents at one shot from the Zoho Assist window that opens up at the end of the session.

Tags

Deployment type Zoho platform
Published date Apr 29, 2019
Version 1.0
Category IT and Administration
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • Zoho One

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