Slack for Zoho Assist

Streamline support with the Zoho Assist and Slack integration.

Built for: Assist Developed by: Zoho Corporation
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Zoho Assist's integration with Slack, a comprehensive communication platform, enables technicians to initiate a remote support or screen sharing session from the chat room or using commands. As a result, you can troubleshoot devices and assist customers directly from your chat room.

Key Features:

  • Start instant or scheduled remote support sessions directly from a Slack chat room.
  • Reboot and reconnect a remote device during your session without losing access to the device.
  • Communicate with customers via real-time text, voice, and video chat during remote support sessions.
  • Work on multiple monitors simultaneously.

Tags

Deployment type Built-in integrations
Published date Apr 27, 2023
Version 1.0
Category Customer Service
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • Zoho One

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