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Zendesk with Zoho Assist

Integrate Zoho Assist with Zendesk Support and provide remote support to customers with ease.

Built for: Assist Developed by: Zoho Corporation

Enable Zoho Assist's integration with Zendesk to close support tickets faster. Initiate remote support and screen sharing sessions right from your Zendesk support tickets to solve issues on the remote computer.

Key Features:

  • Offer instant remote support from your Zendesk tickets by bringing your help desk and remote support solutions together.
  • Resolve your Zendesk tickets faster with features that make troubleshooting simpler, like file transfer, reboot, instant chat, and multi-monitor navigation.
  • All the session details like session duration, session notes, post-session survey results and the ticket status will be logged back into the ticket records.

Tags

Deployment type Zoho platform
Published date Apr 26, 2019
Version 1.1
Category Customer Service
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • Zoho One

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