Zendesk for Zoho BugTracker

Issue management enhanced with ticket tracking

Built for: BugTracker Developed by: Zoho Corporation

If you use Zendesk to manage support tickets and Zoho BugTracker to manage bugs, then tracking these bugs can be difficult, because each support ticket has to be externally mapped to its corresponding issue in Zoho BugTracker.
The Zendesk extension for Zoho BugTracker attaches Zendesk support tickets directly to issues in Zoho BugTracker. This means you no longer have to switch between the two to track tickets. Currently, you can map one ticket at a time to an issue in Zoho BugTracker. You can also navigate to the ticket, resolve it in Zendesk, and add comments.

Key Features:

    Tags :

    Deployment type Zoho platform
    Published date Feb 3, 2020
    Version 1.0
    Latest Released date May 3, 2022
    Category Customer Service
    Pricing Free
    Vendor Website

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