If you use Zendesk to manage support tickets and Zoho BugTracker to manage bugs, then tracking these bugs can be difficult, because each support ticket has to be externally mapped to its corresponding issue in Zoho BugTracker. The Zendesk extension for Zoho BugTracker attaches Zendesk support tickets directly to issues in Zoho BugTracker. This means you no longer have to switch between the two to track tickets. Currently, you can map one ticket at a time to an issue in Zoho BugTracker. You can also navigate to the ticket, resolve it in Zendesk, and add comments.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Zendesk for Zoho BugTracker. It would add a lot more value to your BugTracker account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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