ServiceDesk Plus

Create incidents or service requests, track open requests, and search via Cliq.

Built for: Cliq Developed by: Zoho Corporation
100+ Installs
  ( 1 )

With ServiceDesk Plus' integration with Cliq, technicians and end users alike can do basic searches, track open requests, and raise incidents or service requests from any chat window.

Key Features:

  • Create incidents and service requests.
  • List a user's open requests.
  • Search for requests in real time based on subject, ticket ID or number, and email.

Note: Access to the list view for '/sdpopenrequest' and '/sdpsearch' is limited to technicians who have been granted access in ServiceDesk Plus.

Tags

Deployment type Zoho platform
Published date Jul 13, 2017
Version 1.0
Category IT and Administration
Pricing Free
Vendor Website

Compatible Editions

  • Free
  • Unlimited

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