Zoho Desk

View tickets, get instant updates and monitor daily ticket activity from your chat window.

Built for: Cliq Developed by: Zoho Corporation

App Deprecated.

This extension is deprecated and unavailable for use.

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Stay on top of your tickets with automated alerts and event notifications in the chat window. Search tickets, receive due-time reminders, get notified about status updates and comments, view a daily digest of the due/open tickets, and more.

Key Features:

  • Receive automated Bot notifications about ticket due-times, status updates, and comments.
  • View a daily digest of the number of tickets that are open, due, and solved; the happiness score; and the top 3 performers by the number of tickets closed.
  • Search for tickets in real time based on ticket ID and customer email.
  • With the right commands, you can view a lot of information directly in Cliq without even having to open Zoho Desk.

Tags

Published date Sep 26, 2017
Category Customer Service
Pricing Free
Vendor Website

Compatible Editions

  • Free
  • Unlimited

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