HelloSend’s Twilio Call integration empowers your sales and support teams to make, receive, and manage calls directly within Zoho CRM—seamlessly and efficiently. Leverage the reliability of Twilio Voice to ensure crystal-clear communication, with features like automated call logging, call recording, and real-time call analytics built right into your CRM.
Plus, effortlessly integrate SMS and WhatsApp messaging alongside calling for a complete omnichannel communication solution.
By combining the power of Twilio Call services with Zoho CRM, HelloSend helps you streamline workflows, enhance customer engagement, and improve team performance—without ever leaving your CRM screen.
HelloSend is a unified communication platform built for Zoho—supporting both Zoho CRM and Zoho Desk. It empowers teams to manage SMS, WhatsApp, and voice call interactions directly from Zoho, without switching tabs or losing context.
Designed for sales and support teams, HelloSend simplifies engagement by offering:
SMS Messaging via Twilio, RingCentral.
WhatsApp Integration (Mobile WhatsApp and WABA)
Voice Calling via Twilio, including call logging, recording, and team-based routing
One-to-One Messaging from CRM records or Desk tickets
Bulk Campaigns with delivery tracking and reports
Automation Support using Zoho workflows and custom field triggers
Shared Inbox and Role-Based Access Control (RBAC) for team collaboration
Full Conversation History synced with Zoho modules for complete visibility
With HelloSend, your team can engage leads and customers across all major channels—SMS, WhatsApp, and Calls—from one place inside Zoho.
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I would recommend you to try Call for Zoho CRM by HelloSend. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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