Easily connect with your customers around the world using this Clickatell SMS extension. Instantly send SMS using predefined and customizable SMS templates. With the "Schedule SMS" feature, your messages will be sent exactly when you've planned to send them, to help you catch your customers at the right time.
Note : This app contains in-app pricing, kindly contact us for pricing plan details.
Key Features:
Send single and bulk SMS messages to contacts or leads
Product is not working properly and the support desk is an absolute disaster. Extremely slow. Even via Whatsapp you have the feeling you re sending messages in the dark. There must be a better solution in the market for sending sms messages via Zoho.
Hi Faruque Jewel, I apologize for your experience with our customer support. Upon investigation, we found that your email has been received with the subject mentioned as SPAM, that's the reason why our agents has ignored to answer your email. Now, we have replied to the email.
Also, we found your issue is with Clickatell platform, as a integration provider we don't have access to provide support to your clickatell account related problems. We have tagged clickatell support in the email to get you help. Feel free to reach us back, if you need any support with the integration.
It is really easy to configure it, the cost-benefit ratio is extremely good, the integrations in the workflow rules, the messages one to one or one to many, being able to send the messages in the same lead to several telephone numbers... Very satisfied with integration and with support. a 10 in everything.
Was never able to set this up properly. Their tech support does not know the program well. It doesn't matter what you ask them, their response is -can you send a screen shot please. In the US, you must have an EIN. This would have been much easier if they or their tech support could have stated it much earlier in the process.
Hi Kathleen, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at ulgebra@zoho.com
does not work...tech support sucks...no solution to the problem..spent many hours trying to get it working...as of now...not going to work with ZOHO>..complete waste of time.
Sorry for the inconvenience caused. You might have missed our email to your query (instructions to get Clickatell API key). We will contact you through email again.
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Hello,
I would recommend you to try Clickatell SMS for Zoho CRM. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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Also, we found your issue is with Clickatell platform, as a integration provider we don't have access to provide support to your clickatell account related problems. We have tagged clickatell support in the email to get you help. Feel free to reach us back, if you need any support with the integration.
Thanks!