Cloud Communications for Zoho

Power up your phone system and seamlessly enrich customer interactions

Built for: CRM Developed by: Cloud Group NV
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The Cloud Communications extension for Zoho is an innovative solution that helps your sales and support teams handle more calls more effectively. Users can manage all call-related activities inside Zoho and enrich customer interactions through call notifications and click-to-dial.

Key Features:

  • Screen pop-ups for calls: Receive screen pop-ups for incoming and outgoing calls to instantly identify contacts. These pop-ups provide detailed information and contextual access to historical interactions with the contact.
  • Automatic call logs: Automatically log all incoming and outgoing call activities inside the Zoho platform.
  • Click-to-dial: Call your customers and leads directly from your Zoho account with a single click.
  • Call notes: Sync call notes with customer records and access them in the Activities module.

Tags

Deployment type Zoho platform
Published date Mar 10, 2022
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

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