The PhoneBridge gateway integration allows you to use the Daktela VoIP phone system under Zoho applications like CRM, Desk, and others.
With this integration, you can make calls to a public phone network, accept calls, record them, and use other PBX features within Zoho applications.
Key Features:
Screen pop-ups for calls: Receive screen pop-ups for incoming and outgoing calls to instantly see who’s calling you or who you’re calling. The pop-ups that appear in Zoho provide detailed information and contextual access to the historical interactions with the contact.
Click to Dial: Call your customers and leads directly from your Zoho account with a single click using the Click to Dial feature.
Automatic call logs: All incoming and outgoing call activities are logged automatically inside the Zoho platform.
Call recordings: Access call recordings directly from the Zoho call logs. If a call has been recorded, the option to play the call back will appear.
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Hello,
I would recommend you to try Daktela PBX for Zoho. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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