The Genesys Cloud Connector for Zoho CRM unifies both tools into a single CX solution, giving contact center agents everything they need to deliver high-quality customer interactions on one screen. All communication history from any supported channel is automatically recorded to the customer's account in Zoho CRM, eliminating human error and information inaccuracies. This connector has an intuitive interface with all the necessary features to work efficiently and comfortably, including automatic customer identification, screen pop-ups, click-to-call, and more.
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Solution Mentors is a privately held consulting company with 20+ years of Information Technology experience. We are focusing on providing professional services and dedicated development teams development, tailored to unique business needs, for the following directions: Document management solutions, Customer Experience solutions, AI fine-tuning, Cyber Security, IoT development, and Site and Platform Reliability Engineering.
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Hello,
I would recommend you to try Genesys Cloud connector for Zoho CRM. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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