Inditel's Zoho CTI App is the best, most cost-effective solution for making calls from within Zoho. It updates your call logs and call recordings alongside the Lead or Contact within Zoho, for future reference. It just takes a few minutes to set it up, and it’s free! You just need to install the Inditel App on your Android phone and start making calls from the Lead or Contact page within Zoho CRM. Call History (from number, to number, call date and time, call recording URL, call duration, call status, etc) gets logged within Zoho with the relevant Lead or Contact.
Key Features:
Click to call: Call your Customers with a single click from the Lead or Contact page.
Call History: Automatically logs and records your customer calls in Zoho with the Lead or Contact for future reference, and for tracking and monitoring purposes
Helps in Tracking and Monitoring of calls and agents' performance
Reports can be downloaded for analysis
Prerequisite: You need to have a custom module and custom button features within your zoho plan to use this App.
Inditel is the best cost-efficient solution for making calls directly from your Zoho CRM and Zoho Desk. It updates your call logs and call recording in Google Sheets for future reference.
It just takes a few minutes to set it up, and it’s free! You just need to install the Inditel App on your Android phone and start making calls from Leads / Contact in Zoho CRM and from Tickets in Zoho Desk. Call history gets logged within Google Sheets, including the from number, to number, date and time, call recording url, call duration, and call status.
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Hello,
I would recommend you to try Inditel Telephony App for Zoho CRM. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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