Ozonetel CloudAgent

Easiest cloud based contact center. All in one solution for calls, IVR, live chat, customer management & more.

Product: CRM Developed by: KOOKOO - Ozonetel

Enable a voice channel for your Zoho account with a one-click install. Our complete contact center solution gives all the tools you need to boost performance such as live monitoring, dialers, auto call logging, 70+ reports and insights. Unified windows and screen pop let your agents view caller data on their fingertips. Our call recordings allow you to revisit and analyze your customer support process. Plus, our open API architecture offers all the webhooks you need to create custom workflows.

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    Published date Dec 28, 2017
    Category Telephony
    Pricing Free
    Platform Phonebridge

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