Microsoft Sentiment Analysis for Zoho CRM

Get sentiment scores for your customers' comments

Built for: CRM Developed by: Zoho Corporation

The Sentiment Analysis extension for Zoho CRM analyzes and scores the sentiments of each customer's comments, helping salespeople know at a glance whether the client is happy or sad throughout the engagement. This feature instantly evaluates comment text and provides a sentiment score for the comment, making it ideal for quickly detecting positive and negative sentiment in customer reviews, social media comments, discussion forums, and more.

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    Deployment type Zoho platform
    Published date Nov 8, 2021
    Version 1.0
    Latest Released date Nov 9, 2023
    Category Analytics
    Pricing Free
    Vendor Website

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