ORAI Robotics Chatbot for Zoho CRM

Build stronger customer connections through meaningful conversations.

Built for: CRM Developed by: ORAI Robotics
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ORAI is an advanced conversational AI platform that engages customers and offers actionable insights to businesses to create more personalized, richer experiences day and night. ORAI helps you in obtaining WhatsApp Business API, obtaining a verified 'Green Badge' in WhatsApp, and implementing a WhatsApp AI chatbot across all of your channels such as chat, digital ads, messaging, social media, email, SMS, website, and more. Zoho CRM users can easily sync data from ORAI to Zoho CRM using this extension. ORAI Leads will be added to the Zoho CRM account as Leads.

Key Features:

  • Send bulk WhatsApp messages from CRM:
    Send WhatsApp messages to all your customers with a single click of "ORAI-Send WhatsApp" from your CRM. You can choose the type of template you want to display on the widgets. The screen allows you to choose the kind of template based on your choice. Select the template you want to use to send bulk messages to every lead. A template message will be sent once the 24-hour period has passed since the last conversation.
  • Push leads from ORAI:
    After installing the extension in Zoho CRM, the ORAI leads will be synced to the Zoho CRM account. The extension will sync the ORAI leads to Zoho CRM after it is installed. Any data changes in Leads from ORAI will be synchronized immediately.
  • Three-way communication:
    Real-time bot-to-human handover
    Our three-way chatbot solution allows you to respond to all customer queries, every time. Customers can either ask questions to the virtual assistant or request a live person. Instantly, the AI brings a human to the conversation.
  • Enterprise Conversational AI Platform:
    Connect with your customers on the platform they regularly use, hence driving up your engagement rate ORAI will provide an API to retrieve and store the conversation history. A Template message will be sent once the 24-hour period has passed since the last conversation.

Tags

Deployment type Zoho platform
Published date Jan 15, 2023
Version 1.0
Latest Released date Feb 16, 2024
Category Marketing
Pricing Paid
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

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