Calls taken by Smith.ai receptionists are automatically logged in your Zoho CRM.
When Smith.ai handles a call for an existing contact, the activity is logged within that contact record.
When Smith.ai handles a call for a new contact or lead, a new lead is created and the activity is logged within that record.
For both existing contacts and new leads, all activities logged by Smith.ai are displayed in the recent activity feed on your homepage.
Contact your clients with confidence. Client contact info and conversation history are always up to date, without any data entry work for you or your staff.