SMS for Zoho CRM by Zoho Voice

Send and receive SMS to leads directly from Zoho CRM and boost customer engagement

Built for: CRM Developed by: Zoho Corporation
900+ Installs

Send and receive Short Messaging Service (SMS) messages to your domestic prospects and customers using voice and SMS-enabled local phone numbers, and expand your reach with multi-channel connectivity.

Reach out to customers through SMS and send useful information like links, product details, appointment confirmations, and reservation notifications. Give a personal touch to all your engagements and provide a smooth customer experience for customers. Build trust and retain customers with ease.

Note: Local two-way SMS service is available in the USA and Canada only. International outbound SMS service is available in 100+ countries.

Key Features:

  • Carry out chat-like SMS conversations from our easy-to-use conversational inbox.
  • Search specific content from your conversations, or track the conversations of your agents and keep your service quality in check.
  • Track the delivery status of every SMS and be sure that your customers receive what you sent.
  • Send and receive SMS using our web and mobile apps, and sync the replies back to your CRM.

Tags

Deployment type Zoho platform
Published date Aug 21, 2022
Version 1.0
Latest Released date Aug 20, 2024
Category Marketing
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

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