Integrating Knowlarity’s cloud telephony solutions inside Zoho gives the ability to its users to make outbound calls, receive inbound calls from the modules of Zoho. Also, Zoho users can listen to call recordings within the module itself.
The Zoho PhoneBridge platform is the single point of entry to make cloud PBX and Contact Centre Solution providers an integral part of Zoho's suite of business applications.
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I would recommend you to try SuperReceptionist - Knowlarity. It would add a lot more value to your CRM account.
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