Integrating Knowlarity’s cloud telephony solutions inside Zoho gives the ability to its users to make outbound calls, receive inbound calls from the modules of Zoho. Also, Zoho users can listen to call recordings within the module itself.
Key Features:
Make and track calls: Make calls, track and analyze performance of your prospects and listen to call recordings on a single platform. Save time and nurture your leads instead of juggling between multiple platforms.
Missed a call? Don't miss out on that lead: With Knowlarity’s cloud telephony Integration, know which module’s call you missed and set a follow up with them so that you don't loose them.
Record the calls: Record the conversation happening between the prospect and the sales person which can be used for training or future reference
The Zoho PhoneBridge platform is the single point of entry to make cloud PBX and Contact Centre Solution providers an integral part of Zoho's suite of business applications.
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I would recommend you to try SuperReceptionist - Knowlarity. It would add a lot more value to your CRM account.
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