Ringdesk for Swyx enables full call control of your Swyx Client integrated in your Zoho account, so you can handle phone calls faster. It also adds call detail information to tickets in Zoho Desk, improving your administration and handling history in a clear and transparent way.
To use this integration, you'll need: Ringdesk account Working SwyxIt! softclient for Windows installed Ringdesk for Swyx Plugin installed (download from https://www.ringdesk.com/downloads/)
Ringdesk makes it possible to integrate your web-based CRM system with telephony. Ringdesk supports the most widely used telephony solutions such as Broadsoft, Mitel, Avaya, Swyx and 3CX.
With the Ringdesk SDK (Sofware Development Kit) it’s possible to integrate these telephony platforms in any a CRM solution in just a few steps. You do not need any knowledge of the integration of telephone exchanges. After the integration, you can control the telephone exchange from the CRM solution.
Your users get the right customer data right away in incoming calls or you can start a workflow. More efficiency and greater customer-friendliness: with Ringdesk it is only a few small steps away.
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Hello,
I would recommend you to try Swyx Phone Integration for Zoho CRM. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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