Twilio Chat for Zoho CRM

Twilio Chat for Zoho CRM

Turn Zoho CRM into a real-time chat hub with Twilio-powered messaging.

Built for: CRM Developed by: AMATEC US

Twilio Chat Messenger by Amatec is a powerful messaging extension built to simplify and accelerate customer communication inside Zoho CRM. By securely connecting Twilio messaging account with Zoho CRM, it enables real-time two-way conversations directly within your CRM, so you can communicate with potential clients faster without switching tools.

Designed with a modern, chat-style interface, the extension allows users to view and manage complete
conversation histories within "Twilio chat for Zoho CRM" Module and also in Leads and Contacts, ensuring every interaction stays organized and context-rich. Incoming message notifications keep your team responsive, while centralized messaging helps maintain continuity across sales, support, and service workflows.

Twilio Chat Messenger is ideal for teams that rely on timely, personal, and traceable communication—such as sales, customer support, and service teams across industries like retail, healthcare, real estate, education, travel, and other service-driven businesses.

By keeping all customer conversations inside Zoho CRM, this extension helps teams respond more efficiently, improve engagement, and build stronger customer relationships.

Key Features:

    Tags

    Deployment type Zoho platform
    Published date Dec 18, 2025
    Version 1.2
    Latest Released date Jan 2, 2026
    Category Telephony
    Pricing Paid
    Vendor Website

    Compatible Editions

      For Support Requests

      Report an issue

      This app is published in accordance with Marketplace review process. Click here to know more.

      Newsletter
      Get the latest news on useful apps to simplify work and increase productivity.