Twilio SMS - Zoho CRM

Send two-way bulk SMS messages in Zoho Deluge

Built for: CRM Developed by: Cascadia Web Services
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Easily send one-on-one messages by searching for a customer's name or composing bulk messages, selectively choosing which recipients to include. When a number is added and the customer responds, a new entry is added to the SMS History module in Zoho CRM, allowing you to continue providing seamless support.

This extension was developed within the Zoho platform, so there's no third-party control panel you have to log in to and no embedded UI collecting any personal information. All data used to set up this extension stays with you, and the vendor doesn't have access to any details or message contents.

This extension requires an external license to operate. The license can be found via the vendor website link on this listing as a monthly, recurring subscription. There is no cost to install the extension through Zoho Marketplace.

Key Features:

  • Multiple module support:
    Send and receive messages from leads and contacts using one dedicated Twilio number. With the bulk sending capability, you can send as many SMS messages as you like using a local or toll-free Twilio number.
  • Multiple conversation options:
    Send one-to-one messages to a specific contact or send bulk messages to specified contacts. There is no limit to how many contacts you can send a bulk message to.
  • Configurable notification style:
    Create notification workflows that work for your users. Whether your team prefers tasks, emails, Cliq messages, or other supported mediums when a new message comes in, you can set up a custom configuration for it with Twilio.
  • Built-in error reporting:
    Sort out issues and resolve problems without having to guess what went wrong. Any sending issues with one-to-one messages or bulk recipients will be automatically logged by the SMS History module.

Tags

Deployment type Zoho platform
Published date Nov 13, 2024
Version 1.0
Latest Released date Nov 28, 2024
Category Telephony
Pricing Paid
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

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