Consilium UniAgent™ connector for Zoho CRM

A universal CRM connector to simplify CTI in ZOHO CRM

Built for: CRM Developed by: Consilium Software

The Consilium UniAgent™ connector for Zoho CRM provides contact center agents with an intelligent single-screen interface that incorporates Genesys Cloud contact center platform functionality. UniAgent™ connector is certified by Zoho and available on Genesys AppFoundry as a premium client application. UniAgent™ improves productivity by eliminating the need to switch screens, and shortens call handling time by automating customer identification.

Key Features:

    Tags

    Deployment type Zoho platform
    Published date Jul 16, 2023
    Category Telephony
    Pricing Paid
    Vendor Website

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