Enhance your sales and customer communication processes by efficiently capturing and managing leads, automating lead scoring, and identifying prospects that are likely to convert—all through the Zoho CRM-integrated VAANI omnichannel dialer software.
With VAANI, you can manage communications across various channels (email and calling) providing a holistic view of customer interactions. Through embedded computer telephony integration (CTI) functionality, users can communicate directly within the Zoho CRM interface, ensuring a 360-degree view of customer interactions. The click-to-dial feature eliminates misdials, while automatic communication logging minimizes errors and reduces manual data entry.
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VAANI is an omni channel dialer solution that is customizable based on the requirement of the clients. Our CCaaS solution has taken a scalable communication platform approach to build business apps on top of it. With VAANI, you get ready-to-use contact center applications with integrated Intelligent Knowledge Portal and Quality Management System. Awarded as the Most Innovative Product of the Year 2021, VAANI comes with an in-built dialer to make calls within the portal. With the new VAANI Phone Bridge widget, it has expanded into different CRMs.
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I would recommend you to try Vaani for Zoho CRM. It would add a lot more value to your CRM account.
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