VoiceGate Dialer lets you use the VoiceGate telephony service to make and receive calls from Zoho. It also allows Zoho users to view and play back call recordings in real time. Featuring single-window operation, VoiceGate's open architecture allows users a high degree customization. It also offers a personalized inbound process flow that includes complex call trees. Its reliable and robust design will allow you to expand your services and solution capabilities whenever it's required.
Key Features:
Built-in IVR and dialer: Highly efficient IVR helps organizations handle their inbound processes professionally and effectively.
Click-to-call functionality: Lets users dial from Leads, Contacts, Accounts, and Deals modules.
View caller profile: Agent screen pop-ups help agents know who is calling based on their profile.
Automatic call distribution: Help organizations route calls to the right agent at the right time, based on criteria such as the most idle agent, most skilled agent, customer-agent mapping, and day/time of call.
‘Navbahar’, 10-3-299/2/B Humayun Nagar, Hyderabad. India 500028
VoiceGate Technologies India Private Limited is a fast growing IT and telecom solutions provider, which helps companies achieve their strategic goals and improve operational excellence. Setup in 1998 by respected industry professionals, we are widely admired today for our client-focused approach and innovative end-to-end solutions
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I would recommend you to try VoiceGate Dialer for Zoho. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
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