Integrate SIP webphone into Zoho CRM and call your customers or answer calls right from your web browser* using any SIP provider**. Increase the efficiency of your communication with customers using advanced telephony features, like click to call, call transfers, and more. No installation or downloads are required, just set up a connection with your SIP provider.
*Web browser with WebRTC support. **SIP provider should be accessible from the Internet. The app won’t work with SIP servers installed in LAN without access from the internet.
How to Set Up the Voximplant SIP
1. Go to Settings and click on the GO TO ADMIN panel. Connect each account to the SIP provider. The first registration is free of charge, while each further registration costs $7
2. Fill out the SIP USERNAME, PROXY and PASSWORD fields. SIP USERNAME should be an unoccupied name/number from your PBX pool. Depending on your PBX configuration, you might need to fill out some other fields, such as AUTH USER and OUTBOUND PROXY
3. Go to the USERS tab at the top of the screen. See the SIP registration details for the Zoho account. If desired, change SIP registration in EDIT REG. You can also click DETACH REG to attach it to another account. Simply use the detached name/number when creating or editing another SIP registration. Here, you can also delete the registration
4. To simplify further SIP registrations, go to the PROXY tab at the top of the screen. Specify a default SIP proxy and click SAVE