Integrate SIP webphone into Zoho CRM and call your customers or answer calls right from your web browser* using any SIP provider**. Increase the efficiency of your communication with customers using advanced telephony features, like click to call, call transfers, and more. No installation or downloads are required, just set up a connection with your SIP provider.
*Web browser with WebRTC support. **SIP provider should be accessible from the Internet. The app won’t work with SIP servers installed in LAN without access from the internet.
Key Features:
Click-to-call from Zoho CRM with up to two lines per user.
Hold/unhold support and call transfer features
Create or edit a lead if you receive a call from an unknown number. Check if the lead is already associated with a number during a call
Option to enable call recording feature if needed.
How to Set Up the Voximplant SIP
1. Go to Settings and click on the GO TO ADMIN panel. Connect each account to the SIP provider. The first registration is free of charge, while each further registration costs $7
2. Fill out the SIP USERNAME, PROXY and PASSWORD fields. SIP USERNAME should be an unoccupied name/number from your PBX pool. Depending on your PBX configuration, you might need to fill out some other fields, such as AUTH USER and OUTBOUND PROXY
3. Go to the USERS tab at the top of the screen. See the SIP registration details for the Zoho account. If desired, change SIP registration in EDIT REG. You can also click DETACH REG to attach it to another account. Simply use the detached name/number when creating or editing another SIP registration. Here, you can also delete the registration
4. To simplify further SIP registrations, go to the PROXY tab at the top of the screen. Specify a default SIP proxy and click SAVE
branded as free. There is not even an option to try for free ! We realised that SIP webphone solutions such as Voximplants are totally useless in Zoho. All we needed was a SIP that had a VoIP phone software and a google chrome extension. Like this you can use it anywhere with anything anytime. That means you can use the google extension for Zoho CRM, zoho books.... or from ANY phone number from any site, anywhere ! Therefore Voximplant is definitly an old solution , not adapted to our needs. In 2010, I would have said WOW. In 2021, this solution feel outdated.
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Hello,
I would recommend you to try Voximplant SIP Webphone Extension for Zoho CRM. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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