Xtend Call Center Solution is a feature rich, advanced CTI software solution designed to automate the inbound and outbound calls in an organization. The cost-effective communication toolkit manages call center peak loads through efficient call handling, Interactive Voice Response System (IVRS), Automatic Call Distribution (ACD), Campaign Management, Voice Recording, Conferencing, and much more.
The complete call management platform with extensive features supports flexible integration with Zoho, enhanced reporting capabilities that helps agents quickly access information and address customer queries. It also serves as a powerful telemarketing tool to promote products and offers. in multiple languages.