Yonyx offers an interactive decision tree-driven platform that enables sales experts to map out all customer interaction pathways within Zoho CRM. Each step in this decision tree contains a dynamically generated call script that's personalized for each customer using values from Zoho CRM fields. Any data captured along the way is also added to the corresponding Zoho CRM fields. Salespeople can conveniently access these decision trees directly from within Zoho CRM modules, including but not limited to Leads, Accounts, and Contacts modules.
Key Features:
Embed Yonyx Call Scripts within Zoho CRM to enable convenient access to business and sales development team members.
Each call script is personalized for the customer using data from Zoho CRM modules, such as Leads, Accounts, and Contacts.
Each interactive decision tree corresponds to a sales or marketing campaign and is based on Zoho CRM formula fields.
Salespeople using Yonyx call scripts can add any data collected from the customer into corresponding Zoho CRM fields. Interrupted calls can be resumed from any step of the customer interaction pathway.
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Yonyx is the leading cloud-based platform for decision tree driven interactive guides that help large teams follow business processes consistently. These guides are created like a flowchart, by subject matter experts and accessed by team members, interactively, from within Zoho CRM.
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I would recommend you to try Yonyx Call Scripts for Zoho CRM. It would add a lot more value to your CRM account.
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