Zoho Desk for Zoho CRM

Close support tickets and open the door to better selling.

Built for: CRM Developed by: Zoho Corporation
  ( 3 )

Customer support is pivotal for any business, and customer support information is crucial for conducting better sales. The Zoho Desk extension for Zoho CRM allows you to keep track of all customer ticket information from within your CRM account.

Key Features:

  • Automatically pull customer support information from Zoho Desk.
  • Multi-channel ticket management for efficient handling of customers.
  • Use help-desk reporting to gauge customer satisfaction.
  • Prioritize requests and assess target response time.

Zoho Desk is an excellent tool for users who are looking for ways to improve customer support and priority-rank their support agents. The Zoho Desk Extension for CRM gives salespeople access to support data associated with all of their customer records, and allows for more informed selling.

Tags

Deployment type Built-in integrations
Published date Jul 6, 2016
Version 1.0
Category Customer Service
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

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