Transform the way your sales team operates using Zoho Voice within Zoho CRM. Elevate customer interactions by seamlessly integrating voice calls and SMS conversations into the CRM environment. Ideal for sales professionals, this integration ensures a unified communication experience, empowering teams to close deals more efficiently and maintain comprehensive customer interaction records.
Key Features:
Streamline sales workflows, improve collaboration, and gain a comprehensive view of customer interactions. Integrate voice calls and messages directly into Zoho CRM, providing a centralized hub for communication with a 360-degree view of customer interactions.
Initiate calls directly from CRM using a click-to-call button next to the phone numbers or a dial pad powered by Zoho Voice. Empower your agents to address questions more effectively by presenting caller details in screen pop-ups.
Facilitate seamless communication within Zoho CRM using features like Call logs, Call recordings, Call Notes, and Call Disposition to get prior knowledge of the prospects before following up and closing deals.
Enhance collaboration, save time, and increase overall productivity for sales teams. Reduce context-switching by integrating Zoho Voice directly into Zoho CRM.
This was my first reaction after spending a lot of time only to be told that our UK landline business number could not be ported...
However, with some due diligence from the Zoho support staff, this problem was overcome and the number was finally ported.
The overall system is somewhat behind its rivals who have a better CRM interface to Zoho than Zoho does with ZohoVoice. Additionally, only the Admin can access the Portal and all other users have to be agents. This is a significant failure as an Admin is often the IT technician that sets up the phone system whilst other Senior team users should be able to call listen and so on. It also needs to be able to send reports to users other than the admin. It also needs to integrate better with the CRM and the dialler is quite hopeless as you can't use it to even look up CRM contacts??? There are still some fundamental UI issues that need to be quickly addressed. I'll update again when I see some improvements, but for now be careful and don't expect what CloudTalk can do to be replicated with ZohoVoice. Overall voice connections are good and clear.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
You need to be signed in to report inappropriate content. Alternatively, you could drop us a message at abuse@zohomarketplace.com explaining the situation.
Now, share this app privately just by sending them an email
To
Hello,
I would recommend you to try Zoho Voice for Zoho CRM. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
You will be able to share this app only after it is published.
You will be able to report issues regarding this app only after it gets published.
You will be able to request for demo regarding this app only after it gets published.
Would you please take a moment to leave us a review of your experience?
Note: Your review, along with your details (name and profile photo), will be visible to all users. The vendor will be notified (upon approval after the moderation process). They may contact you for further information to enhance their application. The review will be visible in all data centers where the extension is available.
Payments have not been opened up for users in the EU yet. However, you can mail us at sales@zohomarketplace.com to continue with the purchase.
Only admins can install or purchase this app. Please contact your organization admin for more information.
Portal Name :
Please login to submit your comments
Please login to your account.
We're sorry that you've decided to cancel your subscription for the Zoho Voice for Zoho CRM. Please let us know why you're cancelling this service, so we can try and help resolve the issue.
The extension did not work.
It did not function as described.
I have found an alternative that does the job better.
I didn't receive adequate support or help resources to utilize this extension fully.
I am no longer using its parent product.
Other. Please specify.
Subject
Subject cannot be blank
Details
Message cannot be blank
Your review successfully sumbitted. Thanks for the feedback
Are you sure you want to delete the developer?
App Name
Vendor Name
Receive promotions
You have not subscribed to receive offers or promotions from any vendor.
You can add a new developer only after updating your company profile.
Kindly click on Update in company profile tab to proceed further.
Payment facility is not available in your region yet. However, you can mail us at sales@zohomarketplace.com to continue with the purchase.
This extension is not available for your region. Please mail us at sales@zohomarketplace.com for more information.
You are unauthorized login to this portal. Please check your portal URL.
