Call Logs

Fine-tune your support process.

Developed by: Zoho Corporation
600+ Installs
  ( 2 )

Manage the support tickets that come your way. Bring your team into the app so they can log every telephone conversation they've had with customers.

Key Features:

  • Log every conversation, the purpose and duration of the call, and then follow up with the history of every ticket.
  • Reps have their own dashboard to monitor daily and weekly logs, categorized by type.
  • Analyze progress with individual graphs for inbound and outbound calls, sorted by week and month.

With six themes and custom icons for your forms and reports, personalize this assignment app any way you like. We've optimized it for mobile browsers, and you can also download our native apps for iOS, Android, and Apple Watch.

Tags

Published date Oct 9, 2017
Version 1.0
Category Customer Service
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise

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