The 1CXPro extension for Zoho is an innovative solution that integrates your phone system with the Zoho platform and helps your sales and support teams handle more calls more effectively. Users can manage all call-related activities inside Zoho and enrich customer interactions through call notifications, click to dial, and call recording integration features.
Key Features:
Click to dial: Call your customers and leads directly from your Zoho account with a single click using the click to dial feature.
Screen pop-ups for calls: Receive screen pop-ups for incoming and outgoing calls and instantly see who's calling you or who you're calling. The pop-ups that appear in Zoho provide detailed information and contextual access to historical interactions with the contact.
Automatic call logs: All incoming and outgoing call activities are logged automatically inside the Zoho platform.
Call recordings: Access call recordings directly from the Zoho call logs. If a call has been recorded, the option to play back the call will appear.
Seamless, secure, and cost-effective communications. Modernize your office communications with 1Wire Voice, Video, and Text on any device, anywhere you need it.
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Hello,
I would recommend you to try 1CXPro for Zoho. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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