Agent Attendance Tracker for Zoho Desk

Track agent attendance, total work time, breaks, and more.

Built for: Desk Developed by: Zoho Corporation
100+ Installs

Tracking agent attendance is essential for work allocation payroll and payroll processing, especially in a remote work environment. Attendance tracking is all the more important in customer support to ensure that customer issues are resolved quickly. The agent attendance tracker extension for Zoho Desk enables admins to see each agent's status. Admins can create custom statuses for their agents to use (e.g., "meal break," "short break," and "engaged at work"). Custom statuses help agents communicate their availability with greater detail and transparency compared with only being able to check in and check out.

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    Published date Aug 27, 2024
    Version 1.0
    Category Agent Productivity
    Pricing Free
    Vendor Website

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