AI for Zoho by Caffeinated CX is the AI autofill tool that helps your CX team solve support tickets 10 times faster. Our AI can autodraft responses based on your knowledge base, continuously learn to get more accurate, and enhance responses with one click. We also integrate with commerce stacks like Shopify to give your team the ability to perform support functions directly in Zoho Desk.
Key Features:
Get a ticket summary and track response times and sentiments in Zoho Desk tickets.
Use AI to autodraft responses from scratch with a complete understanding of the thread and Zoho Desk ticket, ensuring that each response is tailored to the customer's needs.
Transform a few words into a polished, professional reply, making it easy to respond to a wide range of Zoho Desk tickets and customer inquiries.
Set the tone of your AI, work in any language, set custom business rules, train AI with your knowledge base, and provide a personalized experience with your company.
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Hello,
I would recommend you to try AI by Caffeinated CX for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
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