App Store Reviews for Zoho Desk

Send your App Store reviews directly to Zoho Desk.

Built for: Desk Developed by: Zoho Corporation
300+ Installs

Building a successful app requires you to continually gather customer feedback. Only your customers can truly tell you what they need from your app. However, gathering input is not enough on its own. Whether the feedback is positive or critical, replying to customer reviews is a crucial step to improving customer satisfaction. It is also a great way to foster a strong relationship between you and your mobile customers. 
This extension helps you manage your app feedback better. It enables you to create tickets out of App Store reviews—making it easy to track them from inside Zoho Desk.

Key Features:

  • Send app reviews to the relevant team by mapping departments within Zoho Desk to related apps in the App Store
  • Choose to track all reviews of a particular app on a single ticket or create a separate ticket for each review
  • Since Zoho Desk provides connections to the App Store as a Channel, you will be able to set up automation, create reports, and much more on created tickets.

Tags

Deployment type Zoho platform
Published date Sep 15, 2019
Version 1.0
Latest Released date Dec 28, 2022
Category Channels
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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This app is published in accordance with Marketplace review process. Click here to know more.

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