Bigin for Zoho Desk

Sync your customer support and sales teams for faster resolutions.

Built for: Desk Developed by: Zoho Corporation
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Bigin is an easy-to-use pipeline-centric CRM solution built for small businesses and designed to make sales processes more effective. Created as an ideal precursor to a full-fledged CRM, Bigin is a great first step for anyone who wants to stop using spreadsheets and other third-party applications that function in silos. Integrating Bigin with Zoho Desk gives your sales and support teams a holistic view of your customers by maintaining a single customer and product database, which is always in sync.

Key Features:

  • Maintain a unified database of customer and product information using the two-way sync for contacts, accounts, and products, and any custom data fields.
  • Agents can view the customer information pulled in from the Bigin, like potentials, notes, and activities, in the same window as the support ticket.
  • View the customer profile pulled from Bigin within a contact or an account in Zoho Desk.
  • Prioritize and work on Zoho Desk tickets based on their customer types in Handshake Mode.

Tags

Deployment type Built-in integrations
Published date Dec 28, 2020
Version 1.0
Category Sales & Marketing
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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