Burst SMS for Zoho Desk

Grow your business with SMS marketing

Built for: Desk Developed by: Tiara Consulting Services, Inc
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BurstSMS is an online SMS text messaging service, offering SMS marketing campaigns, appointment reminders, integrations, and APIs. Send single or bulk messages to multiple numbers with a single click. Integrate BurstSMS with Zoho Desk to access your BurstSMS account from within Zoho Desk. Send outbound messages and receive inbound messages as tickets in Zoho Desk.

Key Features:

  • All incoming messages to the support system mobile number will become support tickets in Zoho desk.
  • Send and receive follow-ups or start conversations with the customer from a ticket with a single click.
  • If you initiate a conversation within Zoho desk, the customer will receive it as a message in their SMS inbox.
  • With the real-time sync between ZohoDesk and BurstSMS, you can engage with customers more effciently.

Tags

Deployment type Zoho platform
Published date Dec 21, 2020
Version 1.0
Latest Released date Apr 5, 2024
Category Telephony
Pricing Paid
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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