Resolve ecommerce tickets up to four times faster! With the ChannelReply integration, you can answer Amazon, eBay, Back Market, Shopify, and Walmart messages right in Zoho Desk. All the order data you need for support appears in this single-sidebar app. You can even transfer the data to templates, snippets and autoresponders. Access unique in-app actions for every supported marketplace. Issue refunds, manage returns, cancel orders, request reviews, and more.
Key Features:
View order information on ecommerce tickets.
Build autoresponders for any supported marketplace.
Automatically personalize your templates and snippets with order details.
Approve eBay cancellations, refund Walmart returns, and more.
ChannelReply 1010 Northern Blvd, Suite 208 Great Neck, NY 11021 USA
ChannelReply has been making ecommerce customer service easier since 2015. Our apps help sellers support all their customers on one screen, answer messages faster, and get more positive feedback. Popular integrations include Amazon, eBay, Walmart, and other major marketplaces.
Our globally distributed team is here to help you 7 days a week. Support is available in English, German and more.
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Hello,
I would recommend you to try ChannelReply for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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