CloudTalk for Zoho Desk

Answer all your customer support calls right from Zoho Desk

Built for: Desk Developed by: CloudTalk

CloudTalk is an AI-powered VoIP business calling solution designed to help customer service and sales teams transform conversations into conversions worldwide. It leverages exceptional customer experiences as a significant competitive advantage.

CloudTalk stands out for several reasons. It offers seamless integration with Zoho Desk, centralizing calling data effortlessly and eliminating the need to switch between platforms. The easy setup allows you to install your phone system within hours. For businesses looking to expand globally, CloudTalk provides access to local numbers in over 160 countries, offering the largest international number coverage on the market.

The platform also enhances efficiency through automation and time savings, enabling features like workflow automation, custom call routing, and intelligent dialing, which can save up to 3 minutes per call. Advanced AI and analytics tools further empower your team, offering automatic call transcriptions, sentiment analytics, and intelligent search. These tools help track agent performance with detailed insights and provide access to customer data and call history before calls.

Key Features:

    Tags :

    Deployment type API-built integrations
    Published date May 15, 2022
    Version 1.3
    Category Telephony
    Pricing Free
    Vendor Website

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