CloudTalk is a leading AI business calling platform that helps customer service teams turn exceptional customer experiences into a true competitive advantage. Seamlessly integrated with Zoho Desk, it delivers real-time calling, smart automation, and insights right inside your helpdesk—so agents can resolve tickets faster, personalize support, and transform conversations into conversions.

✅ Click-to-Call from Zoho Desk – Reach customers in one click without leaving the ticket view.
✅ Auto-Log Calls, Voicemails, and Notes – Every interaction is automatically synced to the right ticket with full detail.
✅ Access Call Recordings & History – See past call data, notes, tags, and ratings inside Zoho Desk to respond with full context.
✅ Voice AI & Sentiment Insights – Use auto-transcriptions and call sentiment to improve quality and personalize follow-ups.
✅ Voice AI Agents – Handle basic inbound inquiries and missed call follow-ups automatically. Perfect for after-hours or high-volume support teams.
✅ Workflow Automation – Create tickets from missed calls or voicemails automatically.
✅ Global Number Coverage – Support customers worldwide with local numbers in 160+ countries.
✅ Two-Way Sync – Keep customer and call data aligned across CloudTalk and Zoho Desk.

CloudTalk CloudTalk 150 West, 25th Street, RM 403 10001, New York City, New York, United States

CloudTalk is an AI Business Calling Software built for modern sales and support teams. From high-volume contact centers to growing startups, CloudTalk helps teams streamline workflows, automate tasks, and deliver personalized customer experiences—anywhere in the world. With smart call routing, CRM integrations, and real-time analytics, CloudTalk adapts to your business needs and scales as you grow.

Contact us

support@cloudtalk.io

+44 20 3868 0167