Contacto for Zoho Desk

Contacto omnichannel customer service CCaaS platform for voice calls, live chat, SMS, and Whatsapp from Zoho Desk

Built for: Desk Developed by: Contacto by Plivo Inc.

Contacto's omnichannel capabilities mean you can access a multitude of channels—voice calling, SMS/MMS, WhatsApp, web chat, and in-app chat—without ever leaving Zoho Desk. Contacto's connection with Zoho Desk means that customer identities are linked with their conversations and transaction history, enabling the most personalized service.

The seamless connection between Contacto and Zoho Desk drives agent productivity, reducing manual tasks and enabling more personalization of every interaction. Two-way data sync means both applications are always up to date with the latest information about your customers.

Key Features:

    Tags :

    Deployment type API-built integrations
    Published date Aug 23, 2023
    Category Channels
    Pricing Paid
    Vendor Website

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