The integration of Dynamic Call Solutions and Zoho can turn any small business into a substantial player, and any large business into a more approachable operation. This fully-featured phone system which includes IVR capability, call grouping, call recording,and analytical reports makes transitioning between departments easy. Zoho Corporation and DCS have come together to provide you with an integrated business tool to better handle your client base. Conveniently manage client information, products, and services using “click to call” technology.
Key Features:
Ability to manage inbound and outbound calls from Zoho along with call logs.
Speech to text Ready for Google Cloud and IBM Watson.
Ability to manage call recording in order to be in compliance (i.e Do not record the call a call is terminated or originated to/from certain area code)
Windows, Linux, macOS, Android are supported using WebRTC (or existing IP Phone).
Dynamic Call Solutions and Zoho CRM integration can turn any small business into a substantial player and any large business into a more approachable, contoured operation, with an interface that clients find intuitive and simple. The fully featured phone system which includes IVR capability, call grouping, call recording, analytical report and much more makes transitioning between departments, simple, eloquent and easy. Zoho Corporation and DCS have come together to provide you with an integrated business tool to better handle your client base. Manage client information, products and services, with ease using “click to call” technology. DCS and Zoho CRM are giving Technology a voice!
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I would recommend you to try DCS Telephony Integration for Zoho. It would add a lot more value to your Desk account.
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