Attachments are files, photos, videos, and more that are added to a ticket, bringing additional context to it. It's quick and easy for your customers to share attachments via email tickets, but there are constraints when you want to download them to your desktop, especially when there are scores of them. So if you're tired of downloading hundreds of attachments one at a time? Then this extension is for you.
The Download All Attachments extension allows you to download files attached to individual ticket threads or the attachment tab as a single ZIP file. You can also select the files to be downloaded by clicking the checkbox provided adjacent to each file name. After selecting files, press Download as ZIP available at the bottom of the screen.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Download All Attachments for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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