The Egnyte extension for Zoho Desk helps you manage file sharing from within Zoho Desk. You can view the list of files attached to a ticket, select required files, and upload them to Egnyte without leaving the Tickets details page. When you want an Egnyte file to be sent to your customer, simply search from within Zoho Desk, and share it with them. Have full control of files while sharing them with customers
Key Features:
Upload and store files in Egnyte from within Zoho Desk
Search for files stored in Egnyte without leaving the Tickets details page
Download, share, or view files from within Zoho Desk
Have control over the files while sharing them with customers
We are currently in contact with you through a ticket request. We would require a screen-sharing session to get further insight into the issue. Kindly reply to the ticket or drop us a line at support@zohoextensions.com with your convenient contact time to rectify the issue.
I needed the extension to download attachments from the ticket into Egnyte. The extension only allows me to upload attachments from Egnyte onto the ticket.
We have an option to upload the attachments of a ticket into Egnyte. The files will be uploaded to the "Zoho Desk" folder in Egnyte. Please refer to the link below which will explain the steps.
You will only be billed for the extension/app you purchase. We don't request any additional charges outside of Zoho Marketplace. (Note: If the extension/app integrates with a third-party application that requires a paid edition, you must make a separate purchase with the third party.)
How will I be billed?
Once you click the purchase button and provide your credit card details, the amount due will be deducted from your card.
How often will I be billed?
You will be billed per month or per year depending upon the option that you choose. The payment will be recurring, meaning you won't have to bother doing it again manually.
What can I do if I decide that I don't want the extension after all?
You can cancel the plan that you have subscribed to, noting the reason. We will get back to you to help you out with the necessary requirements.
Whom do I contact in case of questions regarding payments and billing?
You can drop us a mail at sales@zohomarketplace.com and get your questions regarding payments clarified.
Can I extend my free trial?
No, unfortunately we can't provide an extension to the free trial period.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Egnyte for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
You will be able to share this app only after it is published.
You will be able to report issues regarding this app only after it gets published.
You will be able to request for demo regarding this app only after it gets published.
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Payments have not been opened up for users in the EU yet. However, you can mail us at sales@zohomarketplace.com to continue with the purchase.
Only admins can install or purchase this app. Please contact your organization admin for more information.
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We are currently in contact with you through a ticket request. We would require a screen-sharing session to get further insight into the issue. Kindly reply to the ticket or drop us a line at support@zohoextensions.com with your convenient contact time to rectify the issue.