Elastix is an open-standards, software-based PBX that's easy to install and manage. The solution provides traditional PBX features and call controls and also integrates with other forms of communication, like fax, messaging, video, and mail services. This extension connects your Elastix PBX system and your Zoho Desk environment to give you a feature that holds all the essential information—tickets and customer data—and manages incoming and outgoing calls. All you need to do is create a PhoneBridge group, download the Elastix adapter, and install it using the account-specific authorization key.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Elastix for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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