The Google Calendar extension for Zoho Desk lets you create calendars and events in Zoho Desk and sync them with Google Calendar. You can now schedule, edit, or cancel events in Google Calendar from Zoho Desk. This extension also lets you set reminders to notify owners about upcoming events.
Key Features:
Sync tickets and events with Google Calendar
Choose which calendar you want to create an event for
Edit or delete events as needed
View events in daily, weekly, and monthly calendar views
Improper Synchronization of Meetings: 1.While meetings are categorized as events, they only appear at the side of the ticket while searching for them, but they do not appear to sync correctly within the Desk tickets themselves and are not counted as well. This creates a gap in usability and hinders effective scheduling and tracking.
2. Improvised System Design: The current synchronization system feels somewhat improvised and not fully aligned with the practical needs of users. A more thoughtful approach would greatly enhance user experience.
We truly appreciate your feedback about this extension. We shall try to incorporate the suggested feature of syncing the meeting to a Zoho Desk ticket down the lane after analyzing its feasibility to align with our roadmap as we plan future updates to enhance the product experience. We will keep this review updated if and when there is any positive news on this. Thanks for trying it out.
For further suggestions, comments, or concerns, hit us up at support@zohoextensions.com. We'd be glad to assist you.
Acho muito bom a ideia de ter uma integracao com o Calendario do Google porem nao gostei a interface Vou enviar um email em paralelo para explicar meu ponto de vista
Thank you for the positive feedback. We have received your suggestions through a ticket, and as updated, we will contemplate the workability of the feature requests listed to incorporate them in the future updates. Stay tuned for further details.
The extension addresses an operational gap I had. However, I often have to reload my browser for the add on to work properly. It is also frustration that I do not have the capability to disable to automatic linking to the ticket - sending invite to people outside my organization creates confusion for my client.
Regarding refreshing the browser often for the integration to work properly, could you elaborate your concern at which point exactly you are encountering this trouble so that we can drill deep and ascertain the cause?
In response to your second question, you would be able to create events without linking them to a particular ticket when you access the extension from the top band. Also, creating events from the top band will not have any default attendees to it so that the invite will not be sent to any person.
Please refer to the "To access the extension from the top band" part in the help documentation from the link below which will walk you through the same.
We couldn't find any support tickets related to your account. Could you please state the difficulty with the integration, so that we can investigate and get it resolved quickly?
I'd like to be able to synchronize my taks in Zoho Desk with Google Calendar. This extension only permit that I create events in google calendar from zoho desk. But it would be better if my taks, calls and events created in zoho desk turned into events in Google Calendar.
For the calendar to be usable it needs to be more like other calendars, i.e. double-click to open appointment, hover over to read comments, easily colour code. It just feels awkward. Sorry for the the mediocre rating.
This would be exceptionally useful if it automatically pulled scheduled activities and displayed them on the calendar.
The functionality that's there, allowing you to schedule meetings directly from Zoho is fairly useful. It would be more useful if it allowed you to select from the same conferencing options shown by google when scheduling directly in the calendar.
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Hello,
I would recommend you to try Google Calendar for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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We truly appreciate your feedback about this extension. We shall try to incorporate the suggested feature of syncing the meeting to a Zoho Desk ticket down the lane after analyzing its feasibility to align with our roadmap as we plan future updates to enhance the product experience. We will keep this review updated if and when there is any positive news on this. Thanks for trying it out.
For further suggestions, comments, or concerns, hit us up at support@zohoextensions.com. We'd be glad to assist you.