Gupshup WhatsApp Messaging for Zoho Desk

Provide customer support on WhatsApp.

Built for: Desk Developed by: GupShup Technology India Private Limited
600+ Installs
  ( 5 )

Integrating your WhatsApp Business account with your Zoho Desk portal will be beneficial if your customers frequently contact your business through WhatsApp. Your agents will be able to view and respond to WhatsApp queries directly within the Zoho Desk ecosystem, which will increase customer satisfaction and improve customer retention. Allow us to facilitate your WhatsApp communication without any hiccups while you concentrate on keeping your customers happy!

Key Features:

  • Integrate your Gupshup WhatsApp Business account and respond to WhatsApp queries directly from Zoho Desk.
  • Multiple support agents can connect to a single WhatsApp support number to manage chats.
  • Automate ticket creation messages and ticket status updates to your customers on WhatsApp.
  • Add images, documents, and video attachments, or send rich media messages through WhatsApp.

Tags

Deployment type Zoho platform
Published date Dec 14, 2022
Version 1.0
Latest Released date Jun 1, 2023
Category Channels
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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