Inditel's Zoho Desk CTI App is the best cost-efficient solution for making calls from within Zoho Desk. It updates your call logs and call recording in Google Sheets for future reference. It just takes a few minutes to set it up, and it’s free! You just need to install the Inditel App on your Android phone and start making calls from tickets in Zoho Desk. Call history gets logged within Google Sheets, including the from number, to number, date and time, call recording url, call duration, and call status.
Key Features:
No need for costly virtual numbers or per-minute billing.
Track and monitor calls and agent’s performance.
Click to call—Call your customers via a single click from the Tickets page.
Logs and records of your customer calls in Google Sheets for future reference
Inditel is the best cost-efficient solution for making calls directly from your Zoho CRM and Zoho Desk. It updates your call logs and call recording in Google Sheets for future reference.
It just takes a few minutes to set it up, and it’s free! You just need to install the Inditel App on your Android phone and start making calls from Leads / Contact in Zoho CRM and from Tickets in Zoho Desk. Call history gets logged within Google Sheets, including the from number, to number, date and time, call recording url, call duration, and call status.
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Hello,
I would recommend you to try Inditel Telephony App for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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